Legal

Policy Privacy

The purpose of this Privacy Policy is to inform users who access and browse the website, and anyone who provides personal data, about the data processing activities carried out by Reganosa, in accordance with applicable law, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (“GDPR”), and Spanish Organic Act 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (“LOPDGDD”).

Our aim is to process data in a transparent, lawful and fair manner, and to apply the security measures appropriate to safeguard the confidentiality, integrity and availability of the information collected across the domain, its subdomains and the various sections of the website.

This Policy provides a general description of the data processing carried out by Reganosa in connection with the use of the website and the services accessible through it. This is without prejudice to the additional regulatory information on data processing that may be provided in specific sections, such as, by way of example and not limitation, the terms of use, general contracting clauses, the whistleblowing channel, or the talent/careers area.

Before providing any personal data, users are responsible for reading this Policy and the terms and legal notices set out in the relevant data collection forms. Anyone who does not agree with this Policy, or with any additional regulatory information where applicable, must not use any service accessible through the website, nor make any communication via the channels made available for that purpose. Conversely, use of the website or its services, and/or the provision of personal data through the communication channels made available, shall be deemed to constitute the user’s express and full acceptance of this regulatory content.

1. Data controller

Reganosa Holdco, S.A., with Tax Identification Number A70537543, is the parent company acting as data controller, together with its subsidiary and dependent companies.

It is registered with the Companies Registry of A Coruña, Volume 3631, Folio 210, General Section, Sheet C-56470, and has its registered office at Punta Promontoiro S/N, 15620 Mugardos, A Coruña, Spain.

The Reganosa Group comprises the parent company Reganosa Holdco, S.A. and its subsidiaries Regasificadora del Noroeste, S.A. and Reganosa Servicios, S.L.U. (which in turn holds Reganosa Malta, Ltd., Reganosa Ghana, Ltd., Reganosa Italia, Srl, Reganosa Deutschland, GmbH and Centro Innovación e Investigación Matemática TOP, S.L.), together with Reganosa Asset Investments, S.L. (which holds H2Pole, S.L.U.) and the rest of its subsidiary companies.

Each of the companies listed above is the controller for the personal data it collects and processes, and the Group’s parent company is, in turn, a joint controller for the processing described in this Privacy Policy.

Our contact email address is [email protected] and our general contact telephone number is +34 981 93 00 93.

For any queries relating to the processing of your data, you may contact our Data Protection Officer at [email protected].

2. Data collection and purposes of processing

Users are informed that, when they contact Reganosa through the published communication channels, or by submitting requests or registering their details, we will only process their data for the purposes of collection and on the legal bases set out below:

  • To handle enquiries, requests for information and other requests made by users, we process the minimum identifying data necessary to maintain contact, on the basis of our legitimate interest.
  • To manage commercial, administrative and professional dealings with suppliers and subcontractors, including compliance with the security and communication requirements legally applicable to the service contracted, we process the data provided on the basis of legitimate interest, the contractual or pre-contractual relationship between the parties, and compliance with legal obligations.
  • Data relating to communications made through the internal information system and the whistleblowing channel are processed in accordance with their own specific policy, in compliance with applicable legal obligations and on the basis of legitimate interest.
  • The data of individuals interested in joining the Reganosa team are processed in accordance with the specific terms of use set out in that section of the website. This processing is based on the agreement with the data subject, legitimate interest, and the data subject’s express and unambiguous consent.
  • To handle and manage complaints, suggestions and claims, we process data to comply with legal obligations and on the basis of Reganosa’s legitimate interest.
  • To manage website security and to carry out analysis and statistics on users’ browsing habits and preferences, data are processed in accordance with the Cookie Policy. This processing is based on legitimate interest and on the free and express consent given by users.
  • To manage interaction with followers on social media, we process information relating to posts and communications published on Reganosa’s corporate profiles. We process this information on the basis of legitimate interest and in accordance with the settings each user applies on the relevant platform, which is governed by its own terms and privacy policies. We recommend that users read each social network’s privacy policy carefully and decide, in line with their own interests, whether they agree with how their personal information is collected and shared.

Any user who sends emails, completes forms, or otherwise communicates with Reganosa through any other means declares that they are the data subject or their duly authorised representative, and is responsible for the accuracy of the data provided, undertaking not to submit false data and to correct any inaccurate data previously provided.

Reganosa also informs users that, when accessing and browsing the website, certain parameters may be recorded which do not identify the individual by name, such as the pages and sections visited, the date and time of connection, the IP address from which the connection is made, and any other data collected through cookies and similar data storage and retrieval devices, in order to improve services and facilitate use of the website, in accordance with the Cookie Policy and the terms and purposes described therein.

3. Data retention

Personal data will be retained for as long as the purpose for which it was collected remains valid and the legal basis justifying its processing continues to apply, provided the user has not requested its deletion or, where applicable, withdrawn their consent. Data will also be retained for as long as required by applicable law, or as necessary to address any liability that may arise from the purposes of the processing.

4. Data disclosures

By accepting this Privacy Policy, the user consents to their personal data, collected through the website, being processed by the companies of the Reganosa Group for the purposes set out above; no further disclosures are envisaged, save where required by law. Users are also informed that their data may be processed by third-party providers of ancillary services, such as system support and administration.
Reganosa further informs data subjects that it does not carry out any international transfers of personal data to countries or international organisations, other than to companies within the Group.

5. Users’ rights

Data subjects, either directly or through valid representation, may exercise their rights of access, rectification, portability and erasure, as well as the right to restrict or object to processing and the right to withdraw any consent given, provided the relevant statutory requirements are met. To do so, the data subject must provide unequivocal proof of identity and send a signed written request to Reganosa, Punta Promontoiro S/N, 15620 Mugardos, A Coruña, Spain. This service is free of charge for the person making the request. Users are also informed of their right to lodge a complaint with the Spanish Data Protection Agency and to request that it safeguard their rights. Before lodging such a complaint, however, data subjects may voluntarily contact the Data Protection Officer for the entity managing data protection rights within the Reganosa Group at [email protected].

6. Updates and amendments to this Policy

Reganosa reserves the right to amend and update the information contained in this Privacy Policy at any time and without prior notice. This version was last reviewed in December 2024.